Legal
Terms of Service
Last updated: October 14, 2026
1. Scope of services
Groxyn provides B2B go-to-market engineering, outbound lead generation, CRM management, and revenue-operations services. Specific deliverables, timelines, and KPIs are governed by individual agreements or statements of work signed by both parties, which take precedence over this page.
2. Transparent pricing — no hidden fees
All retainer fees, setup costs, and third-party software charges are disclosed upfront in your proposal. We do not charge hidden setup fees, surprise cancellation penalties, or undisclosed surcharges.
3. Refund & cancellation policy
Monthly retainers may be cancelled at any time with 30 days’ written notice before your next billing cycle — email Shoaib@groxyn.com to cancel; we do not use dark patterns to obstruct cancellation. Completed setup milestones and already-rendered monthly services are non-refundable unless your signed agreement states otherwise. Any performance guarantees are defined solely by the explicit KPI terms in your individual contract.
4. Intellectual property
Workflows, copy, and lead lists created specifically for a client become the client’s property upon full payment. All fonts, icons, and graphics on groxyn.com are licensed for commercial use (open-source or owned).
5. Honest claims
Case studies and figures shown on groxyn.com reflect verified historical client results and are not guarantees of future outcomes, which depend on your market, offer, and sales execution. We do not publish fake reviews.
6. Limitation of liability
To the maximum extent permitted by law, Groxyn’s liability is limited to the fees paid for the services giving rise to the claim. Nothing here limits liability that cannot be limited by law.